Exceptional customer service is an aspect of business ownership that people know is important but it can quickly fall to the wayside once things get busy. It’s easy to get wrapped up in constantly trying to get more customers but your current customers also need to feel taken care of.
Many business owners toss aside what happens to a person after they become a customer because they think they are “done” with that person but I try and think about it from a different perspective.
The truth is that your current customers can be one of your most valuable assets to your business if you treat them right.
In today’s post, we share why customer service is so important for your business as well as tips for providing excellent customer service.
We love social media (especially Instagram and Pinterest!) and we’ve been able to connect with so many business owners all over the world which have been amazing. We’ve created partnerships through Instagram, we’ve found people whom we adore and feel like make’re best friends with, and we’ve even been able to connect with our customers on a more personal level.
While there are certainly times we when we have to “turn off” from social media, it really can be a great place to develop a real connection with others you would have never been able to meet before.
In today’s post, we wanted to share 6 online business owners who we love following on social media not only for their stunningly beautiful feeds but also for their incredible hearts. All of these ladies are such an inspiration to us and we think you should check them out too!
We surveyed our email list at the end of 2016 and asked them what type of topics they wanted to see more of on the blog and in our email newsletters.
One thing that popped up again and again (and again) was productivity and time management.
Questions included “how do we do it all?”, “how do you make time to focus on your business?” and “how do we fit it all in as business owners and as parents?”
While productivity and time management isn’t something we’ve completely mastered (does anyone ever truly master this?) we do have some tips that may help you as you continue to grow your own business.
We hope this helps! And if you like this post, we would love it if you pinned the graphic above to share on Pinterest!
We’ve been talking about some softer topics on the blog lately (like how to get inspired when you’re not inspired and how to overcome self-doubt as a girl boss) so today we wanted to change things up and bring you the exact strategies we’ve been using, have used, or plan to use in the future that has helped us take our business to the next level.
Self-doubt. It’s a horrible feeling, isn’t it? I’m sure it’s something all business owners (or anyone) has felt before. I don’t think you would be human if you didn’t! Unfortunately, we’ll most likely feel it again in the future too.
I think self-doubt is one of those things that is never 100% cured (because it certainly acts like a disease) but it’s something that we have to learn how to manage.
This is hard for me to admit, but even after 5 years of running our shop as a full-time business, I still have self-doubt when we release a new product.