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You've Got Questions, We've Got Answers

Not quite sure if Bluchic themes are right for you? Have some questions before you buy? Here are the answers to the most common questions we get from customers just like you.

WordPress Themes FAQs

No, Bluchic themes are for self-hosted WordPress websites only. Here’s an easy guide on creating a self-hosted WordPress site! If you have a WordPress site, you’re good to go!

Yes, but you’ll need the $25/month WordPress Business Plan in order to upload a theme.

We highly recommend setting up a self-hosted WordPress website instead. Here’s an easy guide to help you set up a self-hosted WordPress site!

Here’s our blog post with an infographic that explains the key differences between WordPress.com and self-hosted WordPress.

For Classic themes:
No, you won’t need anything other than the domain, hosting, and WordPress installation. Just purchase our Classic Theme and you can get started right away!

For Elementor Chic line themes:
No, you don’t need to purchase any page builder. The Chic line themes work with the free version of the Elementor page builder.

Yes! All of the photos from the demo site are included, so you can have it look exactly like the demo site.

Once your payment is completed, you’ll receive an order confirmation email with a link to download your files immediately. Click on the link to download the zip file.

If you pay via e-check, it can take 6-10 working days for the payment to be cleared and will delay the product delivery.

If you feel your payment has gone through and you still haven’t received a download link, please contact us and we’ll make sure you get the files you purchased. Most of the time, it’s because the download email might land in your spam folder or there is a typo mistake in the buyer’s email address (so it can’t reach your inbox).

We provide support for the theme setup and theme bug fixes. This covers everything required to ensure that all theme features are working as advertised and as shown on the demo site.

Just submit a support ticket and we’ll get back to you ASAP (usually less than 24 business hours). If you don’t get a response within 24 hours, please check your spam folder or email us directly at [email protected].

No, this purchase is for one user only. The purchaser must be the user. That means your clients will need to purchase the theme themselves — to receive product updates and support for the future. (Note: you can send them your affiliate link to purchase the theme.)

Yes! Our themes are built to be easy-to-use and intuitive. No coding knowledge or design skills required which makes it perfect for the beginner WordPress user. We have complete walkthroughs for every theme so you can easily set it up on your own.

And if you do run into any difficulty, we’re here to help with direct, personal support – you are not alone! Just flick us a support ticket, and we’ll be in touch within 24 hours to help you out!

Or you could always hire us to set up your site for you in 24 hours!

For Classic themes:
Yes! You can easily change the colors, fonts (using a plugin), and images to match your branding.

Note: For extensive customization, knowledge of WordPress and possibly coding may be required. Support is not provided for theme customization or user modification to the theme’s code, styling or functionality.

For Elementor Chic line themes:
Yes! You can easily change the colors, fonts (to other Google Fonts), and images to match your branding, and customize the layout by rearranging, adding, removing sections using the Elementor drag-and-drop page builder.

Note: 1) Custom fonts will require Elementor Pro, 2) Support is not provided for theme customizations or user modifications to the theme’s code, styling or functionality.

For Classic Themes:
When you install this theme, it won’t look like the demo site just yet. You’ll need to complete the theme setup by following the step by step tutorials in our help center.

For Elementor Chic line themes:
It’s now easier to set up your site like the demo. Just install the theme + Elementor, upload the page templates and follow the step by step tutorials in our help center. No more wondering “how do I set up my site to look like the demo?!”

At least twice per year we will be making updates to our themes to make sure they are compatible with the latest WordPress version.

You’ll receive an email notification with a new download link when we release an update.

One-time fee (hooray!). We like to keep things simple and affordable around here, especially when it comes to your website. Once you purchase, it’s yours for life! And, you’ll always have access to support and updates.

We accept payment via PayPal, credit card, and debit card. All of our prices are in USD.

Since our shop sells non-tangible digital products that you get immediate access to, they cannot be returned or exchanged. We sadly cannot issue refunds after the purchase is made.

If you have questions about our theme before making a purchase, feel free to ask us. Our demos also give a great idea of what the theme could look like for you, so you can see it before you buy.

Bluchic WordPress Themes

Sales Funnel & Landing Page Templates FAQs

No, our templates only work with self-hosted WordPress and sadly are not compatible with any other website platform.

If you have a WordPress site, you’re good to go! All you have to do is install Elementor, a free page builder plugin to use the templates. From there, customizing your landing page is as easy as drag and drop.

The templates work with the Elementor plugin and are not compatible with any other page builder plugin. Elementor is a free plugin that is easy to use.

There is a PRO version as well with more features, but this is totally optional and not required to use our templates.

Of course! The templates work with any WordPress theme, Bluchic or not. So you don’t need to buy one of our themes to use them.

Yes, the templates are created so that visitors can easily navigate your landing pages on any device at any time. They will look great on any tablet, phone, or desktop screen.

Yes! All of the photos from the demo site are included, so you can have it look exactly like the demo site.

Once your payment is completed, you’ll receive an order confirmation email with a link to download your files immediately. Click on the link to download the zip file.

If you pay via e-check, it can take 6-10 working days for the payment to be cleared and will delay the product delivery.

If you feel your payment has gone through and you still haven’t received a download link, please contact us and we’ll make sure you get the files you purchased. Most of the time, it’s because the download email might land in your spam folder or there is a typo mistake in the buyer’s email address (so it can’t reach your inbox).

No, this purchase is for one user only. The purchaser must be the user. That means your clients will need to purchase the templates themselves — to receive product updates and support for the future. (Note: you can send them your affiliate link to purchase the templates.)

Yes! You can easily change the colors, fonts (to other Google Fonts), and images to match your branding, and customize the layout by rearranging, adding, removing sections using the Elementor drag-and-drop page builder.

Note: 1) Custom fonts will require Elementor Pro, 2) Support is not provided for theme customizations or user modifications to the theme’s code, styling or functionality.

Yes! Our templates are built to be easy-to-use and intuitive. No coding knowledge or design skills required which makes it perfect for the beginner WordPress user. We have walkthroughs so you can easily set it up on your own. Once you upload the templates, just use the Elementor drag and drop page builder to customize it.

And if you do run into any difficulty, we’re here to help with direct, personal support – you are not alone! Just flick us a support ticket, and we’ll be in touch within 24 hours to help you out!

Yes, the templates work with most email service providers, including Flodesk, Mailchimp, MailerLite, ActiveCampaign, ConvertKit, etc.

Just copy the opt-in form code from your email provider account and paste it into the landing page templates. The styling of the form might differ depending on your email service provider. You can find a tutorial for integrating your opt-in form with the landing page in our help center.

We provide support for the template setup and template bug fixes. This covers everything required to ensure that all templates are working as advertised and as shown on the demo site.

Just submit a support ticket and we’ll get back to you ASAP (usually less than 24 business hours). If you don’t get a response within 24 hours, please check your spam folder or email us directly at [email protected].

Note: we don’t provide support for customizations or plugins issues.

One-time fee (hooray!). We like to keep things simple and affordable around here, especially when it comes to your website. Once you purchase, it’s yours for life! And, you’ll always have access to support and updates.

We accept payment via PayPal, credit card, and debit card. All of our prices are in USD.

Since our shop sells non-tangible digital products that you get immediate access to, they cannot be returned or exchanged. We sadly cannot issue refunds after the purchase is made.

If you have questions about our theme before making a purchase, feel free to ask us. Our demos also give a great idea of what the theme could look like for you, so you can see it before you buy.

Sales Funnel & Landing Page Templates

Canva Templates FAQs

Nope! All you need is a free Canva account to use these templates.

If you have a paid Canva for Work account, you can customize the templates even faster with your brand fonts and colors, but this is totally optional and not required to use the templates.

Once a purchase is complete, you’ll get instant access to a PDF document that includes direct links to your awesome Canva templates! Simply open the PDF and click the links!
Yes! All of the photos from the Canva templates are included.
No worries! Canva is really easy to use, plus we have included a tutorial video inside your purchase to show you exactly how to use Canva to edit your templates.
There are so many ways to customize the templates with your brand’s fonts and colors that you can make them completely your own.
Yes! You can easily change the colors, fonts, and images to match your branding.
They are for one user only. The purchaser must be the user. By purchasing this template, you are agreeing to use the templates to create images that promote ONE business — yours! This purchase may not be used for clients. If you are a social media manager, virtual assistant, etc. with a multi-use need, please contact us at [email protected] for licensing terms and prices.

Since our shop sells non-tangible digital products that you get immediate access to, they cannot be returned or exchanged. We sadly cannot issue refunds after the purchase is made.
If you have questions about our theme before making a purchase, feel free to ask us.

Canva Templates

Installation Service FAQs

Our installation service includes everything you need to get your site up and running — like the demo site — in just one business day:
– Bluchic Theme Installation (after you purchase your Bluchic WordPress theme)
– Sample content including pages, posts, products, and photos — exactly like those shown on the demo site — so you can see exactly what your new site will look like
– Installation and activation of all the plugins you need to match the design and functionality of the demo site

STEP ONE:
After you make your payment via Paypal or debit/credit card, you’ll receive an email titled “Installation Service: Your Next Step” with a form you’ll fill out with your site info. (If you don’t see it within 15 minutes, check your spam folder!)

STEP TWO:
Once the form has been submitted, we’ll review everything and reach out within 12 hours to confirm everything is accurate and good to go. If anything’s missing, we’ll let you know!

STEP THREE:
Once we have all your info, we’ll complete your installation and set-up within one business day (excluding weekends). All you have to do is sit back, relax, and wait for your site to come to life!

For sure! We’ll set up your theme with the sample content to match the demo, but we won’t touch your existing content.

Not long at all! Installations are usually completed within 24 hours from the time of payment (as long as all the login info you provide us is accurate!).

Please note that installations are only performed Monday–Saturday, excluding select holidays. In that case, your installation will be completed on the following business day.

Unfortunately, we can’t upload personalized content as everyone’s needs are different. Don’t stress, though! We have detailed, step-by-step guides for each of our WordPress themes so you can easily add and edit your own content as needed.

Sadly, no. You’ll need to set up your domain name and hosting before we can complete your installation. Don’t sweat it, though! We’ve made it super simple to do yourself with our step-by-step guide.

Don’t see the answer to your question here?
Send us a message and we’ll get back to you within 24 business hours.

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